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What You Should Know About a Citibank Business Account

Citibank offers a wide range of business accounts, from small to large. The account type you choose depends on your needs and the features you want to have.

Besides a checking account, you can also have savings and money market accounts. These come with varying monthly fees and deposit limits.

Online And Mobile Banking

Online and mobile banking is a great way to manage your business finances from the convenience of your home or office. They offer a variety of features that you would not be able to access if you visited a branch, including bill payment, account balances and transferring funds between accounts.

Citibank offers several options for online and mobile banking, including the Flexible Checking account. This account has no monthly fees and allows businesses to make up to 500 transactions per month with a minimum of $5,000 in average collected balance.

This account also offers a free Visa debit card and overdraft protection. It’s worth considering if your business needs access to these services, as they offer better value than some other options in the market.

In addition, Citibank provides several business solutions designed for specific industries. These packages often waive account maintenance fees, give you discounts on merchant services and even get you better APYs on money market accounts.

Debit Cards

Citibank offers a variety of debit cards that can help you get the most out of your money. These cards allow you to do online shopping, pay for purchases at MasterCard establishments, and withdraw cash at ATMs. They also offer travel discounts and rewards points when you swipe them at Citibank-affiliated merchants, grocery stores, and retail locations.

Each card has a unique set of benefits and withdrawal limits. Some even offer special travel privileges, such as complimentary lounge access at international and domestic airports.

To open a business account with Citibank, you need to provide a government-issued form of identification and a business formation document. You must also visit a Citibank branch to complete the application process and get your debit card.

The business checking accounts offered by Citibank vary in terms of their monthly fees and deposit limits, so you should carefully consider them before deciding which one is best for your needs. Some of the Citibank business checking accounts require a high minimum balance, which can cause you to incur overdrafts or fees if you make too many transactions in a given month.


Citibank offers a wide range of ATMs for its business customers, including fee-free ATMs at Target, CVS, Walgreens, and Duane Reade. These locations are located throughout the country and you can find them using the Citibank branch location locator tool, which displays all of the bank’s locations near you.

When you need to use an ATM outside of a Citibank location, you can find one with the help of the Citi Worldwide ATM/Branch Locator on the Citibank website or the Citi Mobile App. This tool allows you to search for Citibank branches and ATMs by city, state, or ZIP Code, as well as by type of ATM.

The service also lets you see which ATMs are participating in the MoneyPass network, which can help you save on fees when using your card to withdraw cash. You can also check out if the ATM is open or closed during the time you need to use it, and whether there’s an ATM operator nearby.

Some of the Citibank ATMs feature audio, which uses voice-guided prompts to help you navigate your transactions. These machines have a keypad that resembles a standard touch-tone phone keypad with four keys across and four down, as well as a column of keys on the far right side of the keypad.

Overdraft Protection

Overdraft protection is a service that helps you avoid overdrawing your bank account. It involves transferring money from your linked savings or credit account to cover transactions that would otherwise overdraw your checking account. This allows you to avoid costly overdraft fees and other inconveniences that can come with unintended overdraws, such as a declined transaction or returned check fee.

Some banks offer this service as an automatic feature, while others allow you to opt out of it if you don’t want to pay the fees associated with it. It’s a decision that should be made based on your individual financial situation and spending habits.

Citibank offers a number of options for overdraft protection, including Safety Check and Checking Plus. These features automatically transfer funds from your linked savings or credit account to cover ATM withdrawals, debit card purchases, and checks if your business checking account goes overdrawn.

You can also choose to link your checking account to a line of credit or linked credit card. These features work in a similar manner as overdraft protection, but you’ll pay a higher transfer fee and may incur interest charges.

Customer Service

Citibank provides a variety of business services, including online banking, bill payment, account alerts, and money transfers. They also offer business credit cards and a rewards program. They have offices in more than 160 countries and support customers in over 675 branches.

Customer service is available by phone, email, and postal mail. Citibank’s website has a live chat option, which is great if you want to talk to someone immediately about an issue. However, it’s important to remember that not all issues can be resolved over the phone.

You can also file a dispute with Citibank about unauthorized charges or transactions. This can be a time-consuming process, but it can also be helpful if you want to ensure that your account is protected.

There are many reasons why you might need to contact customer service, and it’s important to understand your options before calling. Some issues require a high degree of expertise, while others can be handled quickly by calling an automated line.

In general, the customer service representatives at Citibank are knowledgeable and friendly. However, they can be busy or may not have the time to deal with your specific request.



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